When sending items overseas it's important to know which service best meets your needs as well as checking whether the item you are sending is allowed in the destination country. You’ll also find other helpful information here to ensure your item arrives quickly and safely.
Services to Crimea, Sevestapol, Donetsk and Luhansk Oblast are currently suspended.
Service | Compensation | Delivery aim | Weight up to |
---|---|---|---|
International Signed |
up to £50 up to £250 for an additional fee |
3-5 working days |
2kg Buy now |
International Standard | up to £20 | 3-5 working days |
2kg Buy now |
International Economy | up to £20 | Up to 5 weeks |
2kg Buy now |
If you are sending books and pamphlets the weight limit goes up to 5kg.
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Prohibitions
Here is an indication of prohibited items for mailing to Ukraine. For further information, or further clarification please refer to the Ukrainian Post website
Please also refer to the Universal Postal Union - online prohibitions search tool
You must not send any item addressed to a country in which the item is unlawful or prohibited. When an item is restricted you must comply with the restriction. Prohibitions and restrictions vary from country to country, and can sometimes apply to items which you may think are ordinary. The information below is provided in good faith, but Royal Mail is not responsible for it, and it should be viewed as a guide only. Specific restrictions and changes may be enforced at short notice, so for clarification please contact the destination country's trade, postal, and customs authorities as appropriate. Business customers are strongly recommended to do this.
Please remember that Royal Mail also prohibits and restricts certain categories of items. For more information visit royalmail.com/prohibitedgoods
Prohibited items
Prohibited products are not permitted in the mail under any circumstances.
- International postal items addressed to individuals and containing electronic and emitting devices (e.g. mobile phones, smart phones, radios) that are listed on the Register of Radio-Electronic Equipment and Emitting Devices
- Live animals; animal products
- Live animals
- Meat and edible meat offal
- Fish and crustaceans, molluscs and other aquatic invertebrates
- Dairy produce; birds' eggs; natural honey; edible products of animal origin, not elsewhere specified or included
- Vegetable products
- Live trees and other plants; bulbs, roots and the like; cut flowers and ornamental foliage
- Edible vegetables and certain roots and tubers
- Edible fruit and nuts; peel of citrus fruit or melons
- Cereals
- Oil seeds and oleaginous fruits; miscellaneous grains, seeds and fruit; industrial or medicinal plants; straw and fodder
- Lac; gums, resins and other vegetable saps and extracts
- Animal or vegetable fats and oils and their cleavage products; prepared edible fats; animal or vegetable waxes
- Prepared foodstuffs; beverages, spirits and vinegar; tobacco and manufactured tobacco substitutes
- Preparations of meat, of fish or of crustaceans, molluscs or other aquatic invertebrates
- Under Ukraine legislation, dietary supplements, foods for special dietary consumption and functional foods are considered as foodstuffs
- Mineral products
- Salt; sulphur; earths and stone; plastering materials; lime and cement
- Products of the chemical or allied industries
- Inorganic chemicals; organic or inorganic compounds of precious metals, of rare-earth metals, of radioactive elements or of isotopes
- Organic chemicals
- Tanning or dyeing extracts; tannins and their derivatives; dyes, pigments and other colouring matter; paints and varnishes; putty and other mastics; inks
- Explosives; pyrotechnic products; matches; pyrophoric alloys; certain combustible preparations
- Photographic or cinematographic products
- Plastics and articles thereof; rubber and articles thereof
- Raw hides and skins, leather, furskins and articles thereof; saddlery and harness; travel goods, handbags and similar containers; articles of animal gut (other than silk-worm gut)
- Raw hides and skins (other than furskins) and leather
- Pulp of wood or of other fibrous cellulose material; waste and scrap of paper or paperboard; paper and paperboard and articles thereof
- Arms and ammunition; parts and accessories thereof
- Miscellaneous manufactured articles
- Works of art, collectors' pieces and antiques
- Software & technical devices that are able to intercept secret information
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Narcotic drugs and psychotropic substances
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Restrictions
Here is an indication of restricted items for mailing to Ukraine. For further information, or further clarification please refer to the Ukrainian Post website
Please also refer to the Universal Postal Union - online prohibitions search tool
You must not send any item addressed to a country in which the item is unlawful or prohibited. When an item is restricted you must comply with the restriction. Prohibitions and restrictions vary from country to country, and can sometimes apply to items which you may think are ordinary. The information above is provided in good faith, but Royal Mail is not responsible for it, and it should be viewed as a guide only. Specific restrictions and changes may be enforced at short notice, so for clarification please contact the destination country's trade, postal, and customs authorities as appropriate. Business customers are strongly recommended to do this.
Please remember that Royal Mail also prohibits and restricts certain categories of items. For more information visit royalmail.com/prohibitedgoods
Restricted items
- Live animals; animal products
- Live animals
- Dairy produce; birds' eggs; natural honey; edible products of animal origin, not elsewhere specified or included
- Vegetable products
- Live trees and other plants; bulbs, roots and the like; cut flowers and ornamental foliage
- Edible vegetables and certain roots and tubers
- Edible fruit and nuts; peel of citrus fruit or melons
- Cereals
- Lac; gums, resins and other vegetable saps and extracts
- Animal or vegetable fats and oils and their cleavage products; prepared edible fats; animal or vegetable waxes
- Prepared foodstuffs; beverages, spirits and vinegar; tobacco and manufactured tobacco substitutes
- Preparations of meat, of fish or of crustaceans, molluscs or other aquatic invertebrates
- Beverages, spirits and vinegar
- Tobacco and manufactured tobacco substitutes
- Products of the chemical or allied industries
- Inorganic chemicals; organic or inorganic compounds of precious metals, of rare-earth metals, of radioactive elements or of isotopes
- Pharmaceutical products
- Natural or cultured pearls, precious or semi-precious stones, precious metals, metals clad with precious metal and articles thereof; imitation jewellery; coin
- Miscellaneous articles of base metal
- Machinery and mechanical appliances; electrical equipment; parts thereof; sound recorders and reproducers, television image and sound recorders and reproducers, and parts and accessories of such articles
- Electrical machinery and equipment and parts thereof; sound recorders and reproducers; television image and sound recorders and reproducers and parts and accessories of such articles
- Arms and ammunition; parts and accessories thereof
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Addressing guidelines
To help facilitate customs clearance, it is recommended that you provide recipient contact details (email address and/or phone number) so that recipients are contactable if any information is missing or incorrect. Contact details should be provided within the electronic customs data or in the case of a CN23 on the physical declaration. To ensure this information is protected do not write these contact details separately on the outside item.
For more information about posting an item to Ukraine please refer to the Ukrainian Post website