Create your returns label for The Handbag Clinic
Packaging Your Item
• Protect structured bags - For structured bags, take extra care by stuffing them to maintain their shape during transit
• Choose suitable packaging - Start by selecting a sturdy box or packaging material to safeguard your item during its journey. To maintain privacy and security, opt for plain, unmarked packaging rather than branded boxes. Use a good tape, ensuring a good seal at the edges.
• Label clearly - Ensure your shipment is clearly labelled and you take a picture of this, and the packaging used. This not only allows you to recall the tracking reference, but should we need to ask how it was packaged this is a great way to review.
• Include your item reference internally – Please aim to include the item(s) reference codes on a note internally for extra measure!
Following these guidelines will help ensure that your item remains undamaged and arrives to us safely.
Tracking
You must take note of your tracking number off your label and track this until your item arrives with us. Please notify us of any issues whilst your item is in transit for us to resolve as quickly as possible via enquiries@handbagclinic.co.uk ensuring your tracking number is provided in the email.
• You can track your parcel on the Royal Mail website at https://www.royalmail.com/track-your-item
• All parcels are covered by Royal Mail Standard Shipping Policies until they arrive with us on our premises. To see our full Terms of Service regarding Shipping & Returns please click HERE. You have 72 hours from expected delivery to raise any issues with us as per our Terms of Service.
