Create your returns label for La Bonne Brosse
Dear Customer
We are sorry that you have not been entirely satisfied with your Bonne Brosse purchase. As per our Refunds and Exchanges policy on our website, we can only accept returns for products within 14 working days of delivery to you. Returns are free.
Please fill in the information below to access your Royal Mail returns label - you will need your order number (e.g UK-WEB-1234) and it will be on the packing note or the email order confirmation. If you are unable to find this, please contact us at uk@labonnebrosse.com
Please include your name and order number inside the package - this will help speed up the refund or exchange process.
Once we have received your order in the warehouse, we will process your refund or exchange.
IMPORTANT: If your order falls outside of the 14 working day period, we will be unable to refund or exchange it and you will be liable for the cost to return the product(s) to you. We recommend you send us an email with the reason why you would like a refund or exchange before returning your product(s) and our Customer Services team will do their best to help. Please email uk@labonnebrosse.com