Create your returns label for SHO
• Please ensure that you package your return securely and affix the prepaid Royal Mail label to the front. Please keep your proof of postage until you've received confirmation of your refund/exchange.
• Returns can take up to 2-3 working days to reach us and will be processed within 10 days.
• All items are inspected upon receipt; In order to receive a full refund, all items must be returned to us unused and in the same condition you received them.
• We will send across another email to confirm the refund/exchange once this has been approved and processed.
• You can find our full returns T&Cs on our website here: https://sho.helpscoutdocs.com/article/294-returns-exchanges
• If you have any questions, please reach out to our support team via support@shoreusable.com