Create your returns label for Hype
• You’ve got 28 days to send something back to us from the day you receive it.
• For hygiene reasons, we cannot offer refunds on fashion face masks, swimwear, or underwear if the seal has been broken or is no longer in place. Items must be unworn and unwashed with the original labels attached. This does not affect your statutory rights.
• Due to the nature of our Lucky Dips, we are unable to swap individual items or refund your purchase. If you have already sent back the whole lucky dip, you will be issued store credit.