Create your returns label for AEG
1. You have 14 days to return an item if you are not happy with it using our free returns service. The 14-day period starts from the time the item is delivered. If the return is outside of these 14 days please contact us first to discuss your options.
2. Where possible please return the item in its original packaging. If this is not possible please ensure it is securely packaged for return to us.
3. To identify this as your order, please enclose inside the returned package a copy of the Delivery Note we will have included with your item. If this isn’t possible please enclose your name, address, and order number. If not enclosed we will, unfortunately, be unable to process the returned part.
4. Refunds will be completed within 10 working days of us receiving your returned part. If your item needs to be replaced, rather than refunded, please contact us first.
- Please remember to include a copy of your delivery note sent with your order.
