Create your returns label for Shady Rays
YOUR FREE RETURN
If you need a replacement for the same item, a return may not be necessary. Please contact us at team@shadyrays.com to let us know if there was a problem with the item you received. Include a photo, if possible, along with a description of the concern.
★ Returns can be made within 35 days from the purchase date.
★ Please package up any items that you’re returning to us, attach the included label to the top of the package, and drop it off at your local post office. It’s that easy!
★ Your Royal Mail return parcel will take up to 3 working days to arrive with us and then 3-4 working days to be processed for a refund. You will be notified about your refund via email