Create your returns label for Turtl
Please complete your returns form you received with your order and enclose it with the item(s) you are returning. Once we've received your return, we'll aim to process it within 5 working days. You will receive a notification if you've requested a refund. Please allow a further 3-7 workings days for refunds to be returned to your original payment method. If exchanges are available for your order, you should receive your exchange within 3-5 days of your return being processed. Subject to availability.