Create your returns label for 304 Clothing
Create your returns label for 304 Clothing
304 CLOTHING RETURNS
PLEASE FOLLOW THE STEPS AT THE BOTTOM OF THIS PAGE TO GENERATE YOUR ROYAL MAIL TRACKED RETURNS LABEL:
304 Clothing offer refunds on all full price items. Any products ordered in the 'sale' will be refunded via a store e-credit note.
• Items must be returned to us in the way we sent them out to you. All labels and tags must still be attached, with no make up stains, marks, pulls or rips.
• We reserve the rights to refuse your refund or exchange if the items are not sent back to us in their original condition. In such a case we will organise to reship the goods back to the given shipping address.
• You will be refunded based on the cost of the product (we do not refund your shipping charge).
• We cannot accept underwear or socks for hygiene reasons - no exceptions.
• Any faults or quality issues must be logged to help@304clothing.com within 30 days of receiving your order. Any complaints after this time will not qualify.
• Please ensure that you include the packing slip from your purchase inside your returned item, or clearly note the order number, name and email address used upon purchase.
• Please allow 1-2 working days after delivery for returns to be quality checked and processed on our system.
• Refunds will be processed within 1-2 working days after this point.
• Refunds may take up to 10 working days to go back into your account and can only be refunded to the card used to make the purchase online.
If you require any further information please email us at help@304clothing.com - we are always happy to help!