Create your returns label for A-Cold-Wall*
Thank you for shopping with A-COLD-WALL*.
To return your order please attach your Royal Mail free post label to the front of your parcel - ensure it’s packaged securely and take it to your nearest post office. Be sure to request a receipt in exchange for your parcel as your proof of postage and record of your returns tracking number. We will process refunds and exchanges within 72 hours of receipt, this may vary during busy periods. You will receive an email confirmation from us only once your request has been completed.
For more information on processing time for returns, exchanges and refunds please visit our dedicated shipping page here: https://www.a-cold-wall.com/customer-care/returns-exchanges/. Alternatively you can contact our customer service team to assist you with your query.
Email: help@a-cold-wall.com