Create your returns label for BlackButterfly

Please ensure all items being returned are sent back together within the same parcel using the same postage label. Do not generate a separate postage label for each item.

Remember to include a note with your return giving details about your order and whether you would like a refund or an exchange. Any return received without any exchange instructions will be refunded.

We will send you an email notification once we have received and processed your return. Once we have your item(s), please allow up to 2 working days for us to process your return.