for Scamp and Dude

We will process refunds/and or exchanges where applicable within 2 working days of receipt. You will receive an email confirmation from us once your request has been processed. Attach your label to the front of your parcel - ensure it’s packaged securely and take it to your nearest post office. Be sure to make a note of your Tracking Number and request a receipt in exchange for your parcel. For information on your return please contact us on customerservice@ilguk.com or 0844 264 8000.