for StarGate Mall

Please request your RMA number, or Return Merchandise Authorization number, by sending an email to: hello@stargatemall.com

Eligibility

Items must be in their original condition, unused, and with all tags and packaging intact.

Non-Returnable Items will be returned to sender

Certain items including hygiene items such as LED Face Masks, Toothbrushes, Lingerie & Shapewear, In-Ear earbuds…if the sealed plastic pouch or security/hygiene has been opened or the item has been opened. We do not allow trying on or testing for hygiene products such as LED Face Masks, Toothbrushes, Lingerie & Shapewear, In-Ear earbuds.