for Direct Beauty

For return requests, kindly utilize the form provided below. We welcome returns on all orders, and we ask that you inform us within 60 days of receiving your items if you plan to return them. Following this notification, you have an additional 14 days to physically return the products.

Please note that the responsibility for the cost of returning the goods lies with you, unless the item delivered was incorrect or faulty. Retaining a copy of your proof of postage is crucial, as we cannot be held accountable for goods that may be damaged or lost in transit.