for Healthy Pet Store

Returns process for orders delivered via Royal Mail, please ensure your return complies with our Return Policy. Returns not using the agreed Royal Mail service will not be processed. Please include your order number inside the returned parcel. Generated labels can only be used once. For any upcoming returns, create a new returns label.

Return process for Healthy Pet Store-van delivered products, please contact us via email info@healthypetstore.co.uk explaining the reason for the requested return. Ensure your request complies with our Return Policy. We cannot accept perishable goods unless faulty or misdescribed. Goods can be returned in store or after an agreed collection.

Returns for Click & Collect orders can only be returned in store, please ensure your return complies with our Return Policy