for Signia UK

This Returns service is for Signia UK Hearing Care Professionals only.

Please include and fully complete the correct Signia UK returns form with your package, they can be downloaded from here. Failure to do so may result in a delay in processing your return.

Please read before proceeding

If you are returning a Portable Charger (Must be returned WITH hearing aids) or Signia Smart Connect - please print and affix a ‘Lithium Battery Mark’ to your packaging.

If damage to a Lithium-ion battery is visible (e.g. leaking, venting, hot to touch, or is suspected to be faulty), you must not return it to Signia, as damaged batteries must not be shipped. Please record the serial number of the device, take a photo of the damage, e-mail it to customerservice.uk@signia-hearing.com and then await further instruction based upon the response.