for IndeDrop

• Please note that returns cannot be processed unless prior agreement and authorisation have been arranged with a customer service representative.

• Please ensure that the parcel is securely packaged before it is collected, taken to a Post Office, or Customer Service Point.

• No printer is required for this service. Simply show your QR code to a member of Royal Mail staff, and they will take care of the rest.

• Retain your receipt as proof of return, and you can track your parcel using the Royal Mail Track & Trace service. Please allow up to 1 week for the returned parcel to reach us.

• Thank you for your cooperation. If you have any further questions or need assistance, please do not hesitate to contact us.