for To Your Home Ltd

Please note that only pre-authorised returns may use this service. Use of this service without authorisation will mean that the cost of the service will be deducted from any refund due to you.

For most items you won't need to worry about its size and weight, but to avoid the Post Office refusing your return please ensure that the maximum parcel dimensions do not exceed 61 x 46 x 46 cm and the weight does not exceed 20kg.

A deduction will be made from any refund for items returned through this service that are not faulty, were not supplied incorrectly, or were not fit for resale in their original condition. By using this service, you agree to these terms.

Please obtain a proof of posting/receipt as a record of your return with your tracking number."