for Fashfocused

We hope that you will be pleased with your order but, if you are not, we are happy to accept returns. Simply return the item(s) to us unworn, with all the original labels intact within 14 days of delivery.

You can now return your items using our online Returns Portal. (UK ONLY)

You will need your order number and postcode to start your return. We offer a pre-paid returns label and the cost of return will be deducted from your refund. By choosing a pre-paid service through our returns portal you will be provided with a fully tracked return service back to our warehouse.

We aim to process returns within 14 working days upon receiving them at our warehouse.