for Connect Trade

1. Package your item(s) securely.

2. Complete the Royal Mail Returns process and either print a returns label and attach to your parcel, or display the QR code at a Post Office or Royal Mail Customer Service Point to print a returns label.

3. Return your item(s) 

4. Once we have received and processed your return, you will be refunded the value of the items being returned.

You will shortly receive email confirmations from us and Royal Mail.