for La Marqueza Hats®

Exchange for a different size

If you are exchanging for another size, you have 14 days of receiving your item. Please note you will need to use your own courier for this, however, the shipping from our shop to your address, for exchanging an item is FREE of charge once, and we will use the standard shipping service. Please follow La Marqueza Hats website instructions specifying the size you need here: https://www.genuinepanamahats.co.uk/pages/shipping-returns

Return for a Refund
You can return your item for a refund within 14 days of receiving it. Print a return label following the instructions below. A charge of £7.50 postage to return your parcel will apply against your refund. For our full returns policy please refer to: https://www.genuinepanamahats.co.uk/pages/shipping-returns

Please do not return the Panamas rolled.
Return your purchase in its original packaging or protected in an equivalent one.