for Elsie & Me

We want you to be completely happy with your purchase. You have 14 days from the date of delivery to return your purchase. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused with tags and in its original packaging. Returns received between 15 and 30 days will only be eligible for a credit note. £2.50 will be deducted from your refund or credit note to cover the cost of the return. Returns after 30 days will not be accepted. This does not affect your statutory rights. To proceed with a return please complete the form below.