for Woolstack

Please contact us first before using these return labels https://www.woolstack.co.uk/about-us/
Except in cases of error or fault on our part we will retain £3.50 of your refund to cover this return postage cost. See our website for more information on returns https://www.woolstack.co.uk/shipping-returns/

Please ensure you include all components of the item being returned, including its product packaging.
Use the same outer packaging we used to send the item, or similarly protective packaging.
Please get a “proof of posting” from the Post Office when dropping your return off.