for Wholefood Earth

• To return your order please print & attach your Royal Mail free post label to the front of your parcel.
• Please ensure all return items are sealed and unopened.
• Please ensure it’s packaged up securely and take it to your nearest post office.
• No printer? No problem. Show the Royal Mail team your email label & they will take care of the rest
• You will need to retain your post office receipt as proof of return.
• UK returns made using the Royal Mail freepost label may take 3-4 working days to be delivered to us.
• You can track your parcel online using the Royal Mail Track and Trace service.
• Please note the Medway Mail Centre is not the final destination, and could take a further 24-48 hours to be delivered to our warehouse.
• Replacement, Returns/Refunds will be processed within 3-5 working days, this extends during busy sale periods.
• You will receive a confirmation email once your return or exchange is processed.
• Any questions, catch our Customer Care team on Email ( hello@wholefoodearth.com) & Phone (01843808081). https://wholefoodearth.com/pages/contact-us