for 3wisemonkeys Services Ltd

To return your order please print & attach your Royal Mail free post label to the front of your parcel.
• Please ensure that your RMA returns number is clearly marked on the outside of your parcel.
• No printer? No problem. Show the Royal Mail team your emailed label from your phone & they will take care of the rest.
• Please ensure your parcel is wrapped sufficiently for good protection in transit and take it to your nearest post office.
• You will need to retain your post office shipping receipt as proof of return.
• UK returns made using the Royal Mail freepost label may take 3-5 working days to be delivered to us.
• You can track your parcel online using the Royal Mail Track and Trace service.
• We expect to process all returns within 3-5 working days of delivery to us, but normally it is quicker.
• You will receive a confirmation email once your return or exchange is processed.
• Any questions please feel free to drop our customer service team an email or contact form here: https://3wisemonkeys.co.uk/contacts/