for HELP FOR HEROES TRADING LIMITED

1. Please complete the return reason code information on the delivery note received with your order and enclose with your item(s) inside the parcel.
2. Print off the pre-paid Royal Mail label and attach it to the outside of your parcel, ensuring the original despatch label is covered.
3. We advise posting from a Post Office and obtaining a receipt as proof of postage and record of your returns tracking number. We aim to process refunds within 5 days of receipt