for Dot 4 Distribution

1. Complete the Postal Returns Note received with your order and enclose with your item(s) inside the parcel.
2. Print off the pre-paid Royal Mail label and attach it to the outside of your parcel, ensuring the original despatch label is covered.
3. Take your parcel to any Post Office where you will be given a receipt. Please retain this until we have sent you an email confirming that your refund has been processed.
4. No printer? No problem. Show the Royal Mail team your email label & they will take care of the rest
• You will need to retain your post office receipt as proof of return.
Refunds and exchanges can take up to 10 working days to process from date of posting