for Janan Online

Please ensure that the returns form is sent back to us along with the items you are returning. We will process your refund as soon as possible and in any case within 7 days of receiving your returned items. We will notify you by e-mail when your refund has been processed. If you choose to exchange your item(s) your new tracking reference will be e-mailed to you at the point of dispatch. PLEASE NOTE: A £3.99 deduction will be taken from your refund to cover carriage.