for RBH Joseph Ltd

To help us give you the right label for your item, we just need to know a bit more about what you're returning. For most items you won't need to worry about it's size and weight, but to avoid the Post Office refusing your return, we need to double check.

Please specify the reason for the return so we can process your return efficiently, some examples are listed below.

Faulty - please describe the fault so we can check upon receipt as sometimes the fault is not obvious to spot.

Duplicate order/changed mind - We would expect the product to be in perfect condition if it is ordered in error so kindly ensure the packaging is intact and complete.

Damaged on receipt - please specify where the damage is so we can check upon arrival.