for Leisureshopdirect Ltd

Please follow the steps below to enable us to process your return efficiently:

• Please include a note in the package with the RETURNS AUTHORISATION NUMBER, your original delivery address and please provide a reason for the return.
• Wrap the item securely in its original packaging with all warranty cards, licences, manuals and accessories.
• We will notify you via e-mail when we have processed your return - this may take up to three weeks.
• We would recommend sending this from the Post Office and obtaining a “proof of postage” for your records as we can only refund items that we receive back and will not take responsibility for any items lost in the post.

PLEASE NOTE

You are responsible for the parcel until it is received back by us. The returns service is available to mainland customers only.