for CTC Ltd

Please fill out the necessary fields and follow the simple instructions to print the label.

It will require you to fill in the following:

Reference / Sales Record No

Exchange / Refund

For Amazon customers this will be your 17 digit order ID

Please ensure the format of this ID is correct and "-" is typed where required

Sample - 203-0123456-7891011

For Ebay customers this will be a 4 / 5 digit 'Sales Record Number' which should be found in the Purchase History section of your 'My Ebay'

Please also specify if you require a refund or an exchange. These necessary fields will help the returns department process your return item quickly.

Please Note@ Lettuce Eat (Amazon) & Eden Falls Trading are trading partners of CTC Ltd.

If you have any questions or concerns in regards to this please do not hesitate to contact us through the relevant marketplace platform.