To help us give you the right label for your item, we just need to know a bit more about what you're returning and why. For most items you won't need to worry about its size and weight, but to avoid the Post Office refusing your return, we need to double check.
Once you have completed the form below, please follow our guidelines to ensure your device arrives with us safely:
Wrap your device with a piece of bubble wrap at least 1cm thick and place the device in a rigid container.
If the container is a little large, use more bubble wrap or packing foam to secure the device in place.
Seal the box securely.