When sending items overseas it's important to know which service best meets your needs as well as checking whether the item you are sending is allowed in the destination country. You'll also find other helpful information here to ensure your item arrives quickly and safely.
Service | Compensation | Delivery aim | Weight up to |
---|---|---|---|
International Tracked & Signed |
up to £50 up to £250 for an additional fee |
3-5 working days |
2kg Buy now |
International Tracked |
up to £50 up to £250 for an additional fee |
3-5 working days |
2kg Buy now |
International Standard | up to £20 | 3-5 working days |
2kg Buy now |
International Economy | up to £20 | 10-15 working days |
2kg Buy now |
If you are sending books and pamphlets the weight limit goes up to 5kg.
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Prohibitions
Here is an indication of prohibited items for mailing to Croatia. For further information, or further clarification please refer to the Croatian Post Office website
Please also refer to the Universal Postal Union - online prohibitions search tool
You must not send any item addressed to a country in which the item is unlawful or prohibited. When an item is restricted you must comply with the restriction. Prohibitions and restrictions vary from country to country, and can sometimes apply to items which you may think are ordinary. The information below is provided in good faith, but Royal Mail is not responsible for it, and it should be viewed as a guide only. Specific restrictions and changes may be enforced at short notice, so for clarification please contact the destination country's trade, postal, and customs authorities as appropriate. Business customers are strongly recommended to do this.
Please remember that Royal Mail also prohibits and restricts certain categories of items. For more information visit royalmail.com/prohibitedgoods
Prohibited items
Prohibited products are not permitted in the mail under any circumstances.
- Live animals; animal products
- Live animals
- Meat and edible meat offal
- Fish and crustaceans, molluscs and other aquatic invertebrates
- Vegetable products
- Edible vegetables and certain roots and tubers
- Edible fruit and nuts; peel of citrus fruit or melons
- Oil seeds and oleaginous fruits; miscellaneous grains, seeds and fruit; industrial or medicinal plants; straw and fodder
- Lac; gums, resins and other vegetable saps and extracts
- Mineral products
- Mineral fuels, mineral oils and products of their distillation; bituminous substances; mineral waxes
- Products of the chemical or allied industries
- Inorganic chemicals; organic or inorganic compounds of precious metals, of rare-earth metals, of radioactive elements or of isotopes
- Organic chemicals
- Pharmaceutical products
- Explosives; pyrotechnic products; matches; pyrophoric alloys; certain combustible preparations
- Miscellaneous chemical products
- Plastics and articles thereof; rubber and articles thereof
- Plastics and articles thereof
- Pulp of wood or of other fibrous cellulose material; waste and scrap of paper or paperboard; paper and paperboard and articles thereof
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Arms and ammunition; parts and accessories thereof
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Restrictions
Here is an indication of restricted items for mailing to Croatia. For further information, or further clarification please refer to the Croatian Post Office website
Please also refer to the Universal Postal Union - online prohibitions search tool
You must not send any item addressed to a country in which the item is unlawful or prohibited. When an item is restricted you must comply with the restriction. Prohibitions and restrictions vary from country to country, and can sometimes apply to items which you may think are ordinary. The information above is provided in good faith, but Royal Mail is not responsible for it, and it should be viewed as a guide only. Specific restrictions and changes may be enforced at short notice, so for clarification please contact the destination country's trade, postal, and customs authorities as appropriate. Business customers are strongly recommended to do this.
Please remember that Royal Mail also prohibits and restricts certain categories of items. For more information visit royalmail.com/prohibitedgoods
Restricted items
- Live animals; animal products
- Live animals
- Dairy produce; birds' eggs; natural honey; edible products of animal origin, not elsewhere specified or included
- Products of animal origin, not elsewhere specified or included
- Vegetable products
- Live trees and other plants; bulbs, roots and the like; cut flowers and ornamental foliage
- Edible vegetables and certain roots and tubers
- Edible fruit and nuts; peel of citrus fruit or melons
- Coffee, tea, maté and spices
- Cereals
- Products of the milling industry; malt; starches; inulin; wheat gluten
- Oil seeds and oleaginous fruits; miscellaneous grains, seeds and fruit; industrial or medicinal plants; straw and fodder
- Lac; gums, resins and other vegetable saps and extracts
- Animal or vegetable fats and oils and their cleavage products; prepared edible fats; animal or vegetable waxes
- Prepared foodstuffs; beverages, spirits and vinegar; tobacco and manufactured tobacco substitutes
- Preparations of meat, of fish or of crustaceans, molluscs or other aquatic invertebrates
- Sugars and sugar confectionery
- Cocoa and cocoa preparations
- Preparations of cereals, flour, starch or milk; pastrycooks' products
- Preparations of vegetables, fruits, nuts or other parts of plants
- Miscellaneous edible preparations
- Beverages, spirits and vinegar
- Residues and waste from the food industries; prepared animal fodder
- Tobacco and manufactured tobacco substitutes
- Mineral products
- Salt; sulphur; earths and stone; plastering materials; lime and cement
- Products of the chemical or allied industries
- Inorganic chemicals; organic or inorganic compounds of precious metals, of rare-earth metals, of radioactive elements or of isotopes
- Organic chemicals
- Pharmaceutical products
- Fertilisers
- Essential oils and resinoids; perfumery, cosmetic or toilet preparations
- Soap, organic surface-active agents, washing preparations, lubricating preparations, artificial waxes, prepared waxes; polishing or scouring preparations, candles and similar articles, modelling pastes, "dental waxes" and dental preparations with a basis of plaster
- Miscellaneous chemical products
- Plastics and articles thereof; rubber and articles thereof
- Rubber and articles thereof
- Raw hides and skins, leather, furskins and articles thereof; saddlery and harness; travel goods, handbags and similar containers; articles of animal gut (other than silk-worm gut)
- Raw hides and skins (other than furskins) and leather
- Pulp of wood or of other fibrous cellulose material; waste and scrap of paper or paperboard; paper and paperboard and articles thereof
- Footwear, headgear, umbrellas, sun umbrellas, walking-sticks, seat-sticks, whips, riding crops and parts thereof; prepared feathers and articles made therewith; artificial flowers; articles of human hair
- Prepared feathers and down and articles made of feathers or of down; artificial flowers; articles of human hair
- Articles of stone, plaster, cement, asbestos, mica or similar materials; ceramic products; glass and glassware
- Ceramic products
- Glass and glassware
- Natural or cultured pearls, precious or semi-precious stones, precious metals, metals clad with precious metal and articles thereof; imitation jewellery; coin
- Base metals and articles of base metal
- Articles of iron and steel
- Copper and articles thereof
- Aluminium and articles thereof
- Tools, implements, cutlery, spoons and forks, of base metal; parts thereof of base metal
- Machinery and mechanical appliances; electrical equipment; parts thereof; sound recorders and reproducers, television image and sound recorders and reproducers, and parts and accessories of such articles
- Nuclear reactors, boilers, machinery and mechanical appliances; parts thereof
- Optical, photographic, cinematographic, measuring, checking, precision, medical or surgical instruments and apparatus; clocks and watches; musical instruments; parts and accessories thereof
- Optical, photographic, cinematographic, measuring, checking, precision, medical or surgical instruments and apparatus; parts and accessories thereof
- Musical instruments; parts and accessories of such articles
- Arms and ammunition; parts and accessories thereof
- Miscellaneous manufactured articles
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Toys, games and sports requisites; parts and accessories thereof
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More information
For more information about posting an item to Croatia please refer to the the Croatian Post Office website
To help facilitate customs clearance, it is recommended that you provide recipient contact details (email address and/or phone number) so that recipients are contactable if any information is missing or incorrect. Contact details should be provided within the electronic customs data or in the case of a CN23 on the physical declaration. To ensure this information is protected do not write these contact details separately on the outside item.
Customs and Brexit
On 24 December 2020, the UK and the EU reached an agreement on how to trade (the Trade and Cooperation Agreement). It entered into force on 1 January 2021. As a result of the agreement, the UK is no longer part of the EU’s single market and customs union and new rules apply.
From 1 January, the UK has extended the rules which applied to non-EU postal items before. Similarly, the EU now treats postal items from the UK as it did non-EU items before. This means there may be changes to how you send and receive items from abroad.
For more information on how sending and receiving items to the EU may be impacted from 1 January, please click here.

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